In regards to previous blog post...

I didn't get an angry customer like i thought i would.. but i did get a CRYING CUSTOMER! I wasn't ready for that at all, i think its probs worse than angry cust koz ya dont know what to say lol Her nan had died in the morning and the delivery man was really horrible to her! I managed to sort her out though

Oh and i also had a cust who had me speechless, we are trained to answer questions, so when a woman comes on and says something like this you get a bit confused!!..
'hi i have recieved a mini skirt and a coat'
(me)*pause* "ermmm... oh right... do you want to return it or are you happy with it???" ..
"no its ok, i dance so i will wear the skirt for that but i dont think ill wear it outside haha" ....
"haha erm ok well....*pause*... is there anything else i can help you with?" ....
"no thats all thanks".....
"oh ok thanks for calling bye"

hehe work time now, bye xxxx